Business Partner Program Benefits

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CosmoCom Business Partner Program were developed with the idea of creating a competitive edge for our Business Partners.

Certified Business Partners benefits include

• Leads
  Receive applicable leads from companies interested in IP Contact Center technology.
• CosmoCommunity Extranet Access
  Access a wealth of information on CCU, including white papers, case studies, sale and marketing tools, technical support tools and more
• Direct Touch Selling
  A designated channel manager will assist your selling efforts
• Marketing Materials
  Access to the latest CosmoCom brochure and more
• Training Priority
  Business Partners receive priority treatment for scheduled Technical Training courses
• Business Partner Training Classes
  There are 3 types of CosmoCom Business Partner training courses. The Solution Advisor and Solution Architect training is targeted at the sales and sales support organizations, while the Systems Engineer curriculum is targeted primarily at operations personnel and others who require an in-depth technical understanding. Curriculum overviews are as follows:
  • CCU Solution Advisor - The Solution Advisor course is targeted at sales people and is designed to share information that will allow Business Partners to plan and execute an effective sales campaign for CCU. The course includes an overview of CosmoCom, CCU and pricing structure, end user applications and wins analysis, sales opportunities and competitive advantages.
  • CCU Solution Architect - The Solution Architect course is targeted at sales engineering staff and is designed to equip them with the knowledge they need to communicate the benefits, value, and technical details of a CosmoCom-based solution to prospective customers. The course begins with an overview of CosmoCom and CCU, and includes such topics as customer applications, pricing structure, win-loss analysis, handling competition and objections, detailed product features and functionality, product demos, configuration and sizing, and the product roadmap. The first day of Solution training can be a joint session with both Solution Advisors and Solution Architects.
  • CCU Systems Engineer - The Systems Engineer curriculum is targeted at technical engineers who will operate and maintain CCU systems. The curriculum consists of a series of courses, each with a different area of specialization. CCU Solution Architects requiring additional product knowledge should also consider taking courses from this curriculum. Details of these Technical Training courses can be found on the Technical Training Descriptions Page.
  • Certified CosmoCom business partners can find more information on the CosmoCommunity Extranet Training Page
• Technical Support
  Access to our 24/7 support team for customer-related issues
• Business Partner Discounts
  Receive significant discounts to reward performance and to enhance margins and profitability
• Presence on CosmoCom Website
• Starter Kit
  In order to be successful in selling CCU, Business Partners need the necessary training and tools to succeed. To that end, CosmoCom has created a Starter Kit to allow its Business Partners to fully be prepared to offer CCU in the market.

In addition to those listed above, Business Partners are also eligible to receive additional discounts and co-marketing funds in proportion to their business commitment and performance.

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