FOR IMMEDIATE RELEASE

Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com

CosmoCom and Computer Associates Partner to Provide Live
Contact-Enablement for Jasmine

CosmoCall Incorporates Live Communication into Jasmine Applications

HAUPPAUGE, NY, APRIL 21, 1998 -- CosmoCom, Inc. today announced a development partnership with Computer Associates International, Inc. that enables developers to integrate CosmoCom's live contact-enablement technology, CosmoCall, into applications implemented with CA's Jasmine with unprecedented ease and speed.

According to officials from both companies, CosmoCall is the ideal complement to network-based applications for customer support and electronic commerce, and Jasmine is the optimal development environment for these applications. The integration of Jasmine and CosmoCall "contact-enables" these applications, so that users can communicate with support staff at any time. Information is automatically drawn from the Jasmine application and passed to the CosmoCall Automatic Call Distributor (ACD) to ensure the person who receives the call has both the skills and the specific information needed to serve the call effectively. Calls allow not only voice communication, but also screen-sharing, collaborative computing, and even one-way or two-way video for maximum bandwidth and effectiveness between caller and agent.

"Everyone using Jasmine is impressed by the remarkable ease and speed of developing sophisticated object- oriented, multimedia applications," said Steve Kowarsky, CosmoCom's Executive Vice President. "But when we began to integrate our technology with Jasmine, we were even more impressed by the seamless extensibility of Jasmine’s software architecture. As a development partner, we are already benefiting from the tremendous investment CA is making in this exciting new product."

"There are tremendous gains in efficiency from building consultation and collaboration features into the application itself," said Carl Hartman, CA vice president of development partner programs. "CosmoCall allows any company to communicate with its clients in an Internet, Intranet or Extranet environment, delivering more effective electronic commerce, customer support, and employee communication."

Jasmine is the first pure object database solution for building next-generation business systems over Internet and client/server computing environments. It offers developers an object-oriented platform ideally suited for dynamic multimedia applications, while delivering the integrity and practical data management required for mainstream business solutions.

CosmoCom, Inc., with headquarters in Hauppauge, NY, is revolutionizing electronic commerce and customer support via the Web with its live contact-enabling technology. The company was among the first to recognize the need to integrate live, multimedia communication with the web and other network-based applications, and has been developing the patent-pending CosmoCall solution for more than two years.

###

All referenced product names are trademarks of their respective companies.