Walter Kissinger Elected a Director of CosmoCom

Adds Valuable Experience to CosmoCom Board

MELVILLE, NY – August 25, 2003 – CosmoCom, the leading provider of IP-based contact center solutions, today announced the election of Walter B. Kissinger to its board of directors. Mr. Kissinger directs the Kissinger Family Foundation and served for 20 years as Chairman, President and CEO of The Allen Group (NYSE). He was the also the founder of the Long Island Research Institute and a trustee of Hofstra University.

"Walter is a remarkable ‘renaissance man’ whose long history of achievements will certainly make him a valuable advisor to the company," said Ari Sonesh, Chairman and CEO of CosmoCom. "We are pleased and proud that CosmoCom has attracted a person of Walter’s stature to be a member of its board of directors."

"CosmoCom has the right combination of technology, management, intellectual property and market timing," said Kissinger. "I believe this company has a real opportunity for tremendous success, and I’m happy to be joining its board."

About Walter Kissinger
Walter Kissinger is a Managing Director of Topspin Partners, the successor to the Long Island Venture Fund, one of CosmoCom’s early investors. Mr. Kissinger also directs the Kissinger Family Foundation and serves on the Board of the Stony Brook Foundation. He was President of WBK Associates, an investment and consulting group, and served as Vice Chairman of the Board of Trustees of Hofstra University and Chaired the Academic Affairs Committee. Mr. Kissinger is the founder and former chairman of the Long Island Research Institute. He has been a Director of various public and private companies and quasi-public Boards such as the National Council for U.S./China Trade. From 1969 -1988 he was Chairman, President and CEO of The Allen Group, Inc. (NYSE), a worldwide manufacturer of automotive test and service equipment. He is a graduate of Princeton University and received an M.B.A. from the Harvard Business School. Mr. Kissinger is listed in Who's Who in America.

About CosmoCom
CosmoCom is the leading provider of all-IP, universal access customer interaction management (CIM) platforms. CosmoCall Universe™ supports multi-channel contacts including telephone, web chat, web voice, web video, web collaboration, email and voicemail in one high capacity, high availability, multi-tenant platform. CosmoCall Universe is a complete, unified contact center suite that includes ACD, IVR, CTI, predictive dialing, multimedia recording and a complement of powerful management applications. Network Service Providers use CosmoCall Universe to offer hosted Contact Center On-Demand™ solutions to their end user customers. CosmoCom also provides best-of-breed CIM components, including IP ACD and IP IVR for OEMs to build pre-integrated customer interaction and relationship management (CIRM) systems. CosmoCom technology is available worldwide through CosmoCom’s OEM and Network Service Provider partners, including BT, Cable & Wireless, France Telecom, KT, NTT, PLDT, Rockwell FirstPoint Contact and TeliaSonera. Headquartered in Melville, New York, CosmoCom has received an array of industry awards and was recently ranked by Deloitte and Touche as Long Island’s fastest growing company. For more information about CosmoCom, please visit www.cosmocom.com.