CosmoCom Names Hamamedia Master VAR for Korea

MELVILLE, NY – November 20, 2006 – CosmoCom, the global leader in Unified Customer Communications, today announced the appointment of Hamamedia as a Master Value Added Reseller in Korea. Hamamedia is a pioneering regional provider of contact center on demand platforms based on CosmoCom's flagship CosmoCall Universe software. CosmoCom is working with Hamamedia to strengthen support for current customers in the region, and to create new opportunities for its unified customer communications platform.

Under its designation as Master VAR, Hamamedia in Korea will undertake both direct sales and channel development, for service provider platforms and enterprise implementations. In addition, it will work with CosmoCom to establish OEM relationships in the region. According to Datamonitor, the Asia Pacific region will account for 20 percent of the global call center population by 2009, and Korea is ahead of the curve of booming interest in IP-based contact center installations in that region.

Hamamedia is led by two veteran IT sales and marketing leaders in the Korean/Asia Pacific region: CEO Langkee Minn and COO, Woosurk Chweh. Langkee holds an MS degree Computer Information Systems from Southern New Hampshire University and has almost 20 years of experience with technology companies including Samsung Electronics, Compaq, and Intel. His innovative channel marketing strategies for Compaq have served as a guide to other IT marketers in Korea. Woosurk earned an MBA in global management from the prestigious Helsinki School of Economics and Business Administration. He has more than a dozen years of technology industry experience with companies including LG Electronics, IBM, and Compaq/HP.

"Accepting the role of a Master VAR indicates the seriousness of our belief and the depth of our commitment to the IP contact center requirements of this region," said Langkee. "Hamamedia is pleased to be providing CosmoCom's strong technology in the Korean market."

"Hamamedia is an excellent channel partner for CosmoCom. It has the right technical expertise and a strong focus on the contact center on demand marketplace," said Ari Sonesh, CosmoCom's Chairman and CEO. "This partnership will benefit both companies by expanding CosmoCom's presence in a region that is very important to us."

About Hamamedia
Hamamedia, the leading provider of IP-based contact center on demand platforms in South Korea, delivers both premises and hosted CCOD technology to major telco companies and enterprises. Based on the award-winning CosmoCall Universe contact center platform, Hamamedia's offerings serve the growing Korean market. Visit Hamamedia at www.hamamedia.co.kr.

About CosmoCom
CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world. For more information, please visit www.cosmocom.com.

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