Media Contact(s) for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@enghouse.com
MELVILLE, NY – April 27, 2009 – CosmoCom, the leader in Contact Center Consolidation 2.0, today announced that Omnia Technologies has been appointed an authorized reseller of CosmoCom’s flagship CosmoCall Universe all-IP contact center platform. Omnia Technologies, a pioneer in providing enterprise VoIP solutions, serves SME and enterprise customers in a variety of industries that operate multi-site locations, support many remote users, and are looking for increased value from their communication systems. More information about CosmoCall Universe is available at http://www.cosmocom.com/ccu6.
OMNIA has helped companies avoid the capital hardship of replacing entire PBX systems all at once by integrating legacy systems with newer IP PBX technologies. This has enabled implementation over time, allowing customers to more efficiently use their capital budgets as they migrate to new telephony systems. OMNIA has helped several hospitals, for example, use legacy-to-IP integration to more quickly realize the benefits offered by VoIP systems.
"CosmoCall Universe is the most scalable and powerful customer communications system we have ever seen. It fits the way we think about the benefits of VoIP and our emphasis on multi-site SME and enterprise customers," said Robert Marsh, president OMNIA Technologies, Inc. "This is the system we want to recommend."
"OMNIA is an ideal partner for solutions based on our technology," said Ari Sonesh, chairman and CEO of CosmoCom. "OMNIA’s consultative approach to premises and hosted VoIP business solutions complements the open, multi-tenant architecture of our platform, which is designed to consolidate any number of contact center operations and to integrate deeply with the application environment of each one."
About OMNIA Technologies, Inc.
OMNIA Technologies, Inc. has been providing expertise in the enterprise voice
arena since 1994. With a customer centric focus and a commitment to providing
the right technology to its customers, OMNIA has become synonymous with IP voice
as the "go to" experts in the field. OMNIA serves customers ranging from small
and mid-sized enterprises to large enterprise clients across a wide range of
industries from New England to Florida. OMNIA, Way Beyond Dial-Tone. For more
information, please visit
www.omniatech.com.
About CosmoCom
CosmoCom, the global leader in Contact Center Consolidation 2.0, excels in
providing IP contact center platforms for enterprises with the largest and most
complex requirements, consolidating multiple locations, onshore, offshore, and
home-shore agents, formal and informal agents, captive and outsourced
operations, multiple communication channels, and multiple applications.
Organizations can obtain the full benefits of Consolidation 2.0 by deploying
CosmoCom technology themselves or by working with a service provider that hosts
CosmoCom platforms on a dedicated or shared basis. CosmoCom customers include
Fortune-class enterprises throughout the world and service providers such as BT,
Deutsche Telekom, Orange Business Services, Telefonica, NTT, Tata, PLDT,
Verizon, and many others. CosmoCom is the most-selected provider of hosted
contact center platforms to top-tier telcos worldwide. For more information,
please visit
www.cosmocom.com.
All product and company names herein may be trademarks of their registered owners.
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